Shipping Info

Shipping Info
Country/Region Shipping Method Costs Shipping time
United States STANDARD SHIPPING US$3.99
Free - orders over US$59.00
9 - 18
Business Days
Europe STANDARD SHIPPING US$4.99
Free - orders over US$59.00
9 - 23
Business Days
Japan STANDARD SHIPPING US$3.99
Free - orders over US$59.00
9 - 18
Business Days
Korea STANDARD SHIPPING US$3.99
Free - orders over US$59.00
9 - 18
Business Days
China STANDARD SHIPPING US$1.99
Free - orders over US$59.00
2 - 7
Business Days

Notes:
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) Should your package not arrive within 21 days after you have placed your order, you must contact Customer Support within 180 days after your order was placed.


Order Tracking

elfsack.com will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted into every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.


The following are some links of express companies.

DHL: http://www.dhl.com/en.html

EMS: http://www.ems.com.cn

TNT: http://www.tnt.com

FeDex: http://www.fedex.com

UPS: http://www.ups.com.cn